3 Applicant's Role and Responsibilities
a The Applicant is the person (aged 18 or over) who submits the exam entry and acts on behalf of the candidate (or candidates) by being ABRSM’s principal point of contact. A candidate aged 18 or over who submits an entry is the Applicant for that entry.
b The Applicant’s responsibilities are: to read and undertake to abide by these Exam Regulations, ensuring that those connected with the exam are aware of relevant matters; to submit the exam entry, ensuring the accuracy of the information supplied, including name spellings, grades and exam subjects, and any specific needs; to make payment for the exam; to notify the candidate of the exam date, time and venue; and to receive the exam mark form/certificate and to pass them on to the candidate.
c Each Applicant is assigned a personal Applicant Number on the first occasion that an entry is submitted. The Applicant Number should be quoted in all communications with ABRSM. In countries where online entry is available (see regulation 4c), Applicants may request a confidential password, which can be used in conjunction with the Applicant Number and a registered e-mail address to gain access to online exam services. The password should not be disclosed to anyone else and may be changed by the Applicant at any time.
d All written communications by ABRSM relating to the acceptance of an entry, payment, the appointment allocated and the result are sent to the Applicant. Responsibility for an entry cannot be transferred to another party without the Applicant’s written consent. While the Applicant remains ABRSM’s principal point of contact in all matters, ABRSM reserves the right to share information regarding an exam with another party in response to a valid enquiry. ABRSM cannot become involved in any dispute or communication breakdown between an Applicant and the candidate on whose behalf the entry has been submitted (or the parent/guardian).