5 Payment
a) Exam fees must be paid in full at the time of entry.
b) Where the entry is made on behalf of more than one candidate, a single payment (i.e. one credit/debit card transaction or cheque) must be made by the Applicant: ABRSM cannot process a separate payment for each candidate.
c) Once an entry and payment have been submitted, the entry fee cannot be refunded other than in accordance with ABRSM’s regulations for withdrawals, non-attendance and fee refunds (see regulation 10).
d) Any query regarding a payment made, or an outstanding amount, is notified to the Applicant by ABRSM as soon as possible after the entry has been processed. Where any such query has not been resolved by the date of the examination, ABRSM reserves the right to withhold the release of exam results/certificates for all candidates entered by the Applicant. In cases where payment is made with a dishonoured cheque and ABRSM is obliged to pursue payment, a fee is incurred to cover administrative costs and bank charges.