9 Changes of Appointment (Practical Exams)
a) For those entry options where ABRSM allocates the exam date (ABRSM Centre, Standard Visit,and Visit for Harp, Harpsichord, Organ, Percussion or Jazz Ensemble), it is recognized that, on occasion, anallocated appointment will coincide with another important commitment. In such circumstances, ABRSM endeavours to offer an alternative appointment, in accordance with the regulations and requirements stipulated immediately below.
b) Any request for an alternative appointment must be made as soon as possible after the notification of appointment has been received, and must state the reason for the request. It should normally be made by the Applicant; if made by another party, that person must confirm that the Applicant’s agreement has been given. Notification of any new appointment is sent to the Applicant.
c) Alternative appointments can be offered only to individual candidates and only in cases of genuine need (e.g. a clash with a school exam). They will not be offered in cases where a candidate feels unprepared for an exam.
d) Should ABRSM be able to meet a request for an alternative appointment, the appointment offered may be at any time within the exam Period in question and at any Centre within the area.
e) If an alternative appointment offered by ABRSM is declined and the candidate chooses not take the exam on the date originally allocated, the entry fee can be refunded only under the circumstances outlined in regulation 10.