QUOTE(katyjay @ Nov 24 2007, 01:08 PM)

When a battery operated gadget fails to function even after you've changed batteries....it is cheaper to consider the possibility that you've put a second dud battery into it, rather than to dash out in a panic and buy a replacement gadget. Which won't work with either dud battery from the first machine.
Fervently hopes the gadget in question is not the new laptop.
QUOTE
I once bought a new dual-handset telephone system, which when I set it up, didn't work quite as I wanted it to. I rang the shop (a large chain) and threw myself on their mercy, saying I knew it didn't really fall within their returns policy but.... The sales assistant said that they couldn't take it back just because I didn't like it, but she recommended that I make up some spurious reason for saying that it didn't work and then they would take it back with no questions asked blink.gif
We are now on our third multihandset phone system. We always get them from Argos, and we always take out their three year money back guarantee. We have never yet had a phone system last for three years - the record was a week (faulty charger). So we take them back, get a replacement and take out a new three year policy.