This could sort of belong anywhere, but I thought teachers were most likely to have experience of the entry side of exams. Can certificates correctly display names with international characters in them? Of course, since the forum can't display them either I can't give you examples of what I mean, but umlauts, accents, cedillas, etc. Particularly through online entry, where if the fonts on the website's back end system are not loaded it can look like you have put in a correct name but then it will translate at their end into "Ma`?on". I sure don't want that on the certificate! I've sent a query in to the online help to check AB's position on this one, but wondered if someone already knew.

They are OK with Welsh - I've had a certificate with a Welsh name on it and the accent on that was included.

Trinity Guildhall can, not sure about ABRSM...

I've definitely had acute french accents on certificates - would imagine the other accents would work too but, from recollection, I don't think any of my pupils have had them in their names.

It seems then that accents put on hand written postal entry forms work, and we're not sure about the on-line entry ones.

I encountered this a few weeks ago. I'd inputted a lower-case accented character online, but their system failed to capitalise it along with the others. I emailed and got an apology, and was told to return the certificate and that they'd send a corrected one, but I doubt the IT guys got a bug report.

I suspect that if you enter the names in all-caps in the first place, including accented/etc. capitalised characters, it'll work OK.

This happened to me too - I copy and pasted an e acute from MS word, and did the entry as normal, and on the online entry it was all caps. When I received the paper copy of the entries all of her name was caps, apart from the e acute, which was lower case. I emailed the board to check and they corrected it for me, and the certificate was fine!