I decided at about 4pm to sync and update my iPhone to iOS 5. It downloads the updates, it back-up my phone, it updates the phone, it restores the phone, it FAILS in the restore process
It says 'do you want to restore from your back-up?' (that would be the back-up taken at 17.40 (
) during the 'back-up' process...? Yes. FAILS, repeats process - Yes, FAILS. Various faffing, Yes, seems to work.
Problem: entire iTunes directory is MISSING (I have about 200 CDs ripped to iTunes....), my text messages, contacts and calendar info are MISSING back to the last full back-up in October.
Re-run process, same problem.
Try searching Apple site: help is available if you PAY for it. Go onto support site forum: seems I am not alone and the funny thing is people who have raised this issue have not had a reply.
My diary is now screwed I have a ruck of appointments that are now missing and I have a number of new phone numbers that are now missing as well from contacts, including cello teacher's details.
This is very very SLOPPY it's the kind of IT botch-up you expect from a rank amateur. If we rolled out an IT change at work that did this to our customers or staff we'd be shot.