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madbassoonist
Army Cadets cancelled due to frozen water pipes sad.gif

Have also just managed to remove a rogue virus ('Security Shield' - a fake protection package) from the computer, but as I assume it got there via Facebook, I'm really worried it'll re-appear sad.gif
Maizie
Helpdesk have closed my issue. With a resolution of "try logging in again".

Well, I did, and amazingly enough this hasn't made the missing data from my reporting database suddenly appear...

IPB Image
Tenor Viol
QUOTE(Maizie @ Feb 3 2012, 11:37 AM) *
Helpdesk have closed my issue. With a resolution of "try logging in again".

Well, I did, and amazingly enough this hasn't made the missing data from my reporting database suddenly appear...

IPB Image


Surprising that, isn't it?
Violin Hero
QUOTE(Tenor Viol @ Feb 3 2012, 11:51 AM) *

QUOTE(Maizie @ Feb 3 2012, 11:37 AM) *
Helpdesk have closed my issue. With a resolution of "try logging in again".

Well, I did, and amazingly enough this hasn't made the missing data from my reporting database suddenly appear...

IPB Image


Surprising that, isn't it?

I would never close a ticket with a silly reolution like that, especially without calling the user and getting them to test it out for me.
Seer_Green
There was a concert I really wanted to go to tonight but I couldn't because I'm supposed to be teaching. Typically, said pupil has just cancelled ("got a lot of work to catch up on") so I could have gone, and of course now it's too late and there's no tickets left mad.gif mad.gif mad.gif
willobie
Just had an email from the AB to say that my exam appointment is available online but the site isn't working properly so I can't see it! mad.gif First pupil is due in half an hour...

W sad.gif
Maizie
Helpdesk may be partially forgiven. It seems it went like this:

* Maizie reports problem.
* Helpdesk level one correctly passes it on to level two.
* Helpdesk level one can't see the ticket as being passed on in their system.
* Helpdesk level one passes it on again.
* Helpdesk level two reply to the second ticket that it is a duplicate, and to see the refreshed listings the Helpdesk level one person should log out and log in again.
* Helpdesk level one person passes that message back to Maizie as resolution, completely missing the fact that it was a solution to their duplication, not Maizie's original problem.

Doesn't get me any further, but am amused that it's not just me dealing with the difficulties of Helpdesk level one biggrin.gif
willobie
QUOTE(willobie @ Feb 3 2012, 01:31 PM) *

Just had an email from the AB to say that my exam appointment is available online but the site isn't working properly so I can't see it! mad.gif First pupil is due in half an hour...

W sad.gif

Page is still unavailable...

W sad.gif
Tenor Viol
QUOTE(Maizie @ Feb 3 2012, 03:29 PM) *
Helpdesk may be partially forgiven. It seems it went like this:

* Maizie reports problem.
* Helpdesk level one correctly passes it on to level two.
* Helpdesk level one can't see the ticket as being passed on in their system.
* Helpdesk level one passes it on again.
* Helpdesk level two reply to the second ticket that it is a duplicate, and to see the refreshed listings the Helpdesk level one person should log out and log in again.
* Helpdesk level one person passes that message back to Maizie as resolution, completely missing the fact that it was a solution to their duplication, not Maizie's original problem.

Doesn't get me any further, but am amused that it's not just me dealing with the difficulties of Helpdesk level one biggrin.gif


You can read my rant from earlier in the week further up the thread!

Yet another unhelpful experience from the un-help desk. wacko.gif
willobie
QUOTE(willobie @ Feb 3 2012, 03:51 PM) *

QUOTE(willobie @ Feb 3 2012, 01:31 PM) *

Just had an email from the AB to say that my exam appointment is available online but the site isn't working properly so I can't see it! mad.gif First pupil is due in half an hour...

W sad.gif

Page is still unavailable...

W sad.gif

It's still down...
Tortellini
Children are back at nursery and school for the first time in ages due to illnesses and finally I have a chance of meeting an important upcoming work deadline. biggrin.gif Exceptional snow fall closes school and nursery for a week. blink.gif
nicki_flute
I somehow managed to lose my car park ticket between leaving work and the car park. I retraced my steps, but found nothing. What should have cost me ?3.50 cost me ?20. I don't have a clue where it went.
Tenor Viol
Just finished a conference call... I logged on at 7.30 this morning wacko.gif I'd have had a shorter day if after the plumber called this morning, I'd driven in to work (it's an hour each way).


Violin Hero
QUOTE(Maizie @ Feb 3 2012, 03:29 PM) *

Helpdesk may be partially forgiven. It seems it went like this:

* Maizie reports problem.
* Helpdesk level one correctly passes it on to level two.
* Helpdesk level one can't see the ticket as being passed on in their system.
* Helpdesk level one passes it on again.
* Helpdesk level two reply to the second ticket that it is a duplicate, and to see the refreshed listings the Helpdesk level one person should log out and log in again.
* Helpdesk level one person passes that message back to Maizie as resolution, completely missing the fact that it was a solution to their duplication, not Maizie's original problem.

Doesn't get me any further, but am amused that it's not just me dealing with the difficulties of Helpdesk level one biggrin.gif


I am a 1st line helpdesk Engineer and I can say none of our staff would do anything like that. Anway we can see all the tickets in the system, all 60,000+ of them without logging out and back in. Plus in our hospital 2nd line staff contact the users directly and close their own tickets, only 3rd line pass back to the helpdesk for us to contact user and resolve the ticket.
Cyrilla
Having a major panic about some of my lessons tomorrow being filmed...AND they want to interview me and I have four pages of questions to answer...

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP.

I think I'll go to bed.

blink.gif
stetenorve
QUOTE(Cyrilla @ Feb 3 2012, 10:42 PM) *

Having a major panic about some of my lessons tomorrow being filmed...AND they want to interview me and I have four pages of questions to answer...

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP.

I think I'll go to bed.

blink.gif


Please Miss, when you're famous, can I have your autograph? smile.gif
BerkshireMum
QUOTE(nicki_flute @ Feb 3 2012, 07:21 PM) *

I somehow managed to lose my car park ticket between leaving work and the car park. I retraced my steps, but found nothing. What should have cost me ?3.50 cost me ?20. I don't have a clue where it went.

Oh dear! sad.gif Sounds like an expensive day for you.
Cyrilla
QUOTE(stetenorve @ Feb 3 2012, 11:08 PM) *

QUOTE(Cyrilla @ Feb 3 2012, 10:42 PM) *

Having a major panic about some of my lessons tomorrow being filmed...AND they want to interview me and I have four pages of questions to answer...

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP.

I think I'll go to bed.

blink.gif


Please Miss, when you're famous, can I have your autograph? smile.gif


laugh.gif
all ears
Hope it goes well Cyrilla!

And commiserations Nicki...I once got charged something similar for a lost train ticket - it blew out of my hand while I waited on a windy, snowy train platform for a train delayed nearly an hour. Far from feeling resigned to paying extra, I wished they'd refunded me for the taxi to work and lost earnings at the other end!
maggiemay
Nicki, that's really bad luck; commiserations!

All the best to Cyrilla for today.
Louise H
QUOTE(Cyrilla @ Feb 3 2012, 10:42 PM) *

Having a major panic about some of my lessons tomorrow being filmed...AND they want to interview me and I have four pages of questions to answer...

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP.

I think I'll go to bed.

blink.gif

Hope it all goes well and isn't too stressful.
Cyrilla
Well...I think it went OK - thank you for all the good wishes.

The children were good, the lessons were fine - but I started feeling poorly and by the time it came to the interview at the end I just couldn't concentrate - mentally completely had it so I didn't do a good job there at all sad.gif .

I had a bad cold that knocked me out a bit last week (three intermittent days off) but I thought it was over. However, I now think I'm in the grips of one of my usual chest infections sad.gif .

Mega boo.

Off to bed now but feeling really really rough. And I can't afford any more time off *wails*.

sad.gif
Seer_Green
Why is it some people have an uncanny ability to (a) try and shift the responsibility, and (b) make one feel guilty - personally I (a) don't have any control over the weather - if it snows, it snows (b) can't help living up a hill which means snow and ice renders it difficult to get off, and (c ) am reliant on public transport to get about. It's about time some people grew up and started taking responsibility themselves! mad.gif mad.gif mad.gif
Bagpuss
Totally understand, S_G. I've had to cancel most of mine that I usually drive to today. The exam pupes I absolutely MUST see so I'm in for a long walk although I'm sure buses will appear as if by magic as soon as I cross the Tandridge/Croydon border (you can see the line in the road where Croydon's efficient gritters stop and Tandridge's lack of gritters begins....) As for the others, well I've lost money but the Bag Mobile ain't going ANYWHERE in this. What has rattled the Bag cat basket everso slightly is the family who have a whole fleet of 4 x 4s in their drive....have they offered to come here?? What do you think?

Bah.

Sorry.

Grumpy-Old-(wellie)-Boot-Bag x
Pixie*Porsche
Got rid of Landy and then it snows sad.gif
Misti
I was supposed to visit my grandparents today, to take them over a gift to say thanks for helping me out during last weekends fiascos. The roads aren't too bad here, they've all been gritted, but I'm worried about sliding into someone else's car in the car park... I only ever had one driving lesson in snowy weather, and I recall skidding all over the place, even with my instructor giving helpful advice!

sad.gif
maggiemay
Stay safe! your grandparents will understand. They would not wish you to put yourself at risk of even a very minor mishap. I'm sure it will keep!
Misti
It will, and I've already spoken to them about not going anywhere! I just feel like I only ever go to see them when I need something from them ... which is never my intention, just the way it seems to work out! Boyfriend-one is staying at the moment, so we were going to have a nice lunch together and so on. I'm rather disappointed, and I expect they will be too.

Pesky weather.
Tenor Viol
Slightly late "aaarrrrggghhh" from yesterday. I had left my cello case open from Thursday until yesterday prior to heading off to rehearsal. Now the tuning has been extremely stable (impressively so in my view - but then, I play a viol with gut strings blink.gif ).

Picked it up yesterday moring and all of the strings had headed south and the A and C to the point of having unwound. huh.gif I'm assuming the very dry air and the high pressure system we've had recently has caused the pegs to shrink slightly.

Fortunately the bridge hadn't moved.
Pixie*Porsche
Well I've drove 40 miles today in a MGBGT V8 and it was absolutely fine smile.gif Roads are no where near as bad as they were in Dec 2010
Tenor Viol
QUOTE(Pixie*Porsche @ Feb 5 2012, 02:47 PM) *
Well I've drove 40 miles today in a MGBGT V8 and it was absolutely fine smile.gif Roads are no where near as bad as they were in Dec 2010


What - no going sideways round corners? I'm disappointed biggrin.gif

We've not had snow here (~well, just about a sprinkle) there might be some remnants of ice about - mum says she has some snow on the ground in south/mid Cheshire. I'm about to find out....
Pixie*Porsche
Sideways IS fine ... so long as you catch it ... wink.gif biggrin.gif
barry-clari
Glad it all went well, Cyrilla smile.gif
Crotchetymum
QUOTE(Tenor Viol @ Feb 5 2012, 03:19 PM) *

QUOTE(Pixie*Porsche @ Feb 5 2012, 02:47 PM) *
Well I've drove 40 miles today in a MGBGT V8 and it was absolutely fine smile.gif Roads are no where near as bad as they were in Dec 2010


What - no going sideways round corners? I'm disappointed biggrin.gif

...



The only car I've ever spun in was my MGBGT (not a V8) - one touch of ice and I was facing back the way I'd come! That was over 20 years ago and I've been a complete wimp about icy roads ever since blush.gif
lottie
QUOTE(Crotchetymum @ Feb 5 2012, 07:03 PM) *

QUOTE(Tenor Viol @ Feb 5 2012, 03:19 PM) *

QUOTE(Pixie*Porsche @ Feb 5 2012, 02:47 PM) *
Well I've drove 40 miles today in a MGBGT V8 and it was absolutely fine smile.gif Roads are no where near as bad as they were in Dec 2010


What - no going sideways round corners? I'm disappointed biggrin.gif

...



The only car I've ever spun in was my MGBGT (not a V8) - one touch of ice and I was facing back the way I'd come! That was over 20 years ago and I've been a complete wimp about icy roads ever since blush.gif



I rolled a VW Nova on black ice; I was left hanging upside down by the seatbelt. ohmy.gif That was 20 years ago too and I'm in absolute agreement with you - I'm a complete icy-road wimp blush.gif (I now drive a tank with tractor tyres and still refused to go above 60 on the motorway today rolleyes.gif laugh.gif )(and we had no snow at all up here!!).
Cyrilla
QUOTE(barry-clari @ Feb 5 2012, 06:09 PM) *

Glad it all went well, Cyrilla smile.gif


Thanks, Baz...but apparently stress hammers the immune system which is why I'm ill AGAIN. Feeling so rough - think may have to call doc out tomorrow sad.gif .
lottie
I just spent the weekend with my Mother-in-Law. We had a nice enough time chatting and doing old-person things.

But I took my old dog, a whippet, and every time I walked into the room the dog was smacking her lips huh.gif On querying my MiL she said she'd given the dog a cracker, or a dog treat, or a Rich-T biscuit/prawn cracker/toast/bun.......! ohmy.gif

Judging by the increasing piles of little crumbs on the floor this was going on every time I left the room despite my repeated requests she stopped feeding the dog!!!

By Sunday morning the dog had stomach cramp and refused her breakfast and then proceeded to entertain me on the 3-hour drive home with the stinkiest bottom-burps imaginable ill.gif ill.gif ill.gif followed by a considerable deposit in the garden wacko.gif


Aaaaaaaagh!!!!


But at least the dog feels better now. happy.gif
fsharpminor
Scaitica has flared up again, got better towards last weekend, but I must have tweaked it again sad.gif
Pixie*Porsche
QUOTE(Crotchetymum @ Feb 5 2012, 07:03 PM) *

QUOTE(Tenor Viol @ Feb 5 2012, 03:19 PM) *

QUOTE(Pixie*Porsche @ Feb 5 2012, 02:47 PM) *
Well I've drove 40 miles today in a MGBGT V8 and it was absolutely fine smile.gif Roads are no where near as bad as they were in Dec 2010


What - no going sideways round corners? I'm disappointed biggrin.gif

...



The only car I've ever spun in was my MGBGT (not a V8) - one touch of ice and I was facing back the way I'd come! That was over 20 years ago and I've been a complete wimp about icy roads ever since blush.gif


LOL I did that in an MG Midget once, over pushing it around a roundabout (not in ice) car hit some diesel, spun it and buckled the rear wheel, got it over to the side of the road and changed the wheel. While I was doing this a Land Rover went right into the back of a VW Polo, it was horrendous ... luckily there was only one person in the VW and they were fine (if a little shaken).

Then the cops came and skidded on this diesel ... laugh.gif

B's are absolutely fine in snow / ice ... saw plenty of modern stuff getting stuck yesterday, my little B V8 went on without complaint through it all ... had to be a bit careful on the loud pedal though ... laugh.gif
fsharpminor
Car headlight problem,. Put a new bulb in ystrday, and that doesn't work either. Have to trail to Chester his afternoon for Rybrook Vovlo to sort out. (PS it reached 100,000 on Saturday, but I will be parting with it end March when I retire, Ive had 3 S80's one pertol and two diesels and they've been very reliable on the whole)
inigo
I'm at the end of my tether with practicing from my neighbour. And I feel I can't say anything because I hate argument and of course I practice myself, the difference being that mine goes on for a limited and predictable time, and not in the evenings, AND I'm always worrying about who I might disturb! Theirs happens frequently throughout the day and evening, is loud and tuneless, and as I work from home is driving me bananas. I'm tying myself in knots over it and am contemplating taking up midnight morris dancing in retaliation mad.gif
jessy
QUOTE(inigo @ Feb 6 2012, 02:30 PM) *

I'm at the end of my tether with practicing from my neighbour. And I feel I can't say anything because I hate argument and of course I practice myself, the difference being that mine goes on for a limited and predictable time, and not in the evenings, AND I'm always worrying about who I might disturb! Theirs happens frequently throughout the day and evening, is loud and tuneless, and as I work from home is driving me bananas. I'm tying myself in knots over it and am contemplating taking up midnight morris dancing in retaliation mad.gif


Oh god - you don't live next door to me, do you?

We've just had a snow day off school and I've been practising loads.
inigo
QUOTE(jessy @ Feb 6 2012, 03:55 PM) *
QUOTE(inigo @ Feb 6 2012, 02:30 PM) *

I'm at the end of my tether with practicing from my neighbour. And I feel I can't say anything because I hate argument and of course I practice myself, the difference being that mine goes on for a limited and predictable time, and not in the evenings, AND I'm always worrying about who I might disturb! Theirs happens frequently throughout the day and evening, is loud and tuneless, and as I work from home is driving me bananas. I'm tying myself in knots over it and am contemplating taking up midnight morris dancing in retaliation mad.gif


Oh god - you don't live next door to me, do you?

We've just had a snow day off school and I've been practising loads.


No, don't worry, it hasn't been happening today at all! It's just been a noisy weekend and I'm stewing over it. I just need to get my assertive head on and deal with it like an adult unsure.gif Enjoy the rest of your snow time!!
Misti
Meh, so I speak to my father today while at work, at which point he tells me that my mother is in hospital, pretty ill. Not sure when he was planning to tell me this... apparently he didn't want me to worry!

Well of course, I promptly get very worried, end up in tears in the middle of the nice big open plan office, dramatically sobbing all over one of my colleagues. (Perhaps my father was very astute?!) One of them then drives me home, as he didn't think I was safe to drive (frankly, I probably wasn't).

Its just the shock. From what my father says, it isn't anything very very seriously wrong, and my mother should be able to go home to recover this evening. I just wish there was something I could do, which didn't involve being a melodramatic, overreacting twit. Not only am I worried about my mother, (despite best attempts to keep things in perspective), I'm also rather embaressed about going to pieces at work...

sad.gif
nicki_flute
QUOTE(Misti @ Feb 6 2012, 07:01 PM) *

Meh, so I speak to my father today while at work, at which point he tells me that my mother is in hospital, pretty ill. Not sure when he was planning to tell me this... apparently he didn't want me to worry!

Well of course, I promptly get very worried, end up in tears in the middle of the nice big open plan office, dramatically sobbing all over one of my colleagues. (Perhaps my father was very astute?!) One of them then drives me home, as he didn't think I was safe to drive (frankly, I probably wasn't).

Its just the shock. From what my father says, it isn't anything very very seriously wrong, and my mother should be able to go home to recover this evening. I just wish there was something I could do, which didn't involve being a melodramatic, overreacting twit. Not only am I worried about my mother, (despite best attempts to keep things in perspective), I'm also rather embaressed about going to pieces at work...

sad.gif

Hope your mother recovers quickly. You don't need to be embarrassed: you got unexpected news about a person you are close too. Hugs to you too.
Czerny
QUOTE(Misti @ Feb 6 2012, 06:01 PM) *

Not only am I worried about my mother, (despite best attempts to keep things in perspective), I'm also rather embaressed about going to pieces at work...

sad.gif

People don't usually think badly of colleagues who have a meltdown like that, especially if there's a good reason for it.

Hopefully your dad will have better news to give you soon. smile.gif
corenfa
QUOTE(Misti @ Feb 6 2012, 06:01 PM) *

...

Its just the shock. From what my father says, it isn't anything very very seriously wrong, and my mother should be able to go home to recover this evening. I just wish there was something I could do, which didn't involve being a melodramatic, overreacting twit. Not only am I worried about my mother, (despite best attempts to keep things in perspective), I'm also rather embaressed about going to pieces at work...

...


In a previous job I had a colleague who went to pieces under similar circumstances and I didn't think she was a melodramatic overreacting twit - nor did the rest of my then-team. We felt sorry for her that her mother had been taken suddenly ill. I would still feel the same.

I hope that your mum, and you, will be OK (if not already).
Maizie
I wouldn't worry about your colleagues, most will understand that getting bad news can never come at a good time.

A colleague/friend of mine virtually collapsed in our office; I was the first aider nearest. She was a first aider herself and had already called herself an ambulance. Basically, she made an enormous spectacle of the both of us in an open plan office, though obviously much more herself than me. When she got sorted and came back to work, people just wanted to know she was OK (except a few nosey types who wanted to know what exactly happened - actually a severe first-ever panic attack, not her heart exploding as she had thought)
Swell Box
mad.gif mad.gif Windows Permissions. mad.gif mad.gif

Why does it tell me I need Administrator privileges when I AM the Administrator, and I am logged on as such. I thought computers were supposed to be our servants; not the other way round mad.gif

SB
schraeubchen
QUOTE(Swell Box @ Feb 6 2012, 10:25 PM) *

mad.gif mad.gif Windows Permissions. mad.gif mad.gif

Why does it tell me I need Administrator privileges when I AM the Administrator, and I am logged on as such. I thought computers were supposed to be our servants; not the other way round mad.gif

SB

Are you sure that Mikrosoft has this point of view? I doubt. The permisson concept of the windows versions since Vista are suspect to me.
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