I have just got a new laptop (Apple Macbook) & downloaded Sibelius Scorch to use on the sheetmusicdirect website. I have followed all the instructions & the installation was successful but I still can't see the music. I went on the Mac User's Help Page but the downloads on there didn't help at all. Has anyone else got a Mac computer & if so, do you know how to get Scorch to work?

Thanks in advance

Lisa xxx

I don't use a mac but what browser are you using (firefox, opera?) you may need to add a plug in for scorch i.e. install directly to browsers plug ins

I haven't got a Mac either, but had to use a plugin too as I use Firefox.

Why don't you look on the Sibelius site? They've got a help centre.

http://www.sibelius.com/cgi-bin/home/home.pl

I have terrible trouble using scorch with firefox. In fact I have (crosses self) explorer on my machine just for the purpose of running scorch.

Thanks for the replies everyone. I've installed various plugins for it but still no luck. I loved being able to see what the music was like before buying it as I buy quite a lot of my music online but now I won't be able to do that. Is there ANYONE who can help me?! I've gone to the help centre on the Sibelius website but they were no help whatsoever so I'm at a loss as to what to do. It worked OK on my old laptop so I don't know if it doesn't work properly on Macs but it says it does so there must be something I can do to fix it. I use Firefox but it's a little different to what it was like on my PC as I'm using Mac OS X instead of Windows.

If there's anyone that knows how to cure this problem then I'd be really grateful if you could let me know.

Thanks again,

Lisa xxx

I know this might be really obvious but you did download the mac version of scorch and the windows version. Sorry if this seems rude

It doesn't seem rude at all! I downloaded the Mac version but not the windows version as windows isn't on Macs.

Lisa xxx

You can get a pc emulator for mac, and there's also a version of IE for macs. Either of those any help?

Thanks for your suggestions everyone but I emailed Sibelius a couple of days ago & they replied today with a solution.....& it works!!! I have to use Safari as my internet browser but set it so that it opens using something called Rosetta. I don't know what that is but I did it & I can now see the music!

Lisa xxx

Hurray, that's good news then!

Going straight to the horse's mouth usually works.