Hi everyone,

I ran out of credit on my mobile the other day. Just got round to finding the leaflet that's got my pin number and all that gumf on it, and I noticed that the "last four digits of my credit card" didn't correspond with those on my current bits of plastic. So I thought to myself, "OK I'll have to ring them and get them to change my credit card details, and then I can top it up."

So the phoning begins...............

I ring and get the automated message, sit through the options and press 3.
Then I get the next automated message, bit longer this time but I sit through it and press 2.
Then the next automated message - not an ideal list of options, but one was vaguely what I wanted so I press 4.
My goodness, yet another automated message, but be patient and listen to the options. Eureka, if I press 5 I get to speak to a real live person. So I press 5.

.........only to be informed by yet another automated message that I don't have enough credit, and that I need to top up and try again.

In the immortal words of Victor Meldrew "I don't believe it"!

If you go to a shop, you can get them to give you a recepit which you can then use to top up your phone, although that does require some more listening to aoutomated voices...

I had the same problem - several years ago. I have yet to sort it out it does have the unintended benefit that it's far more difficult to top up now (have to use a swipe card or similar) so I use less credit now..............

I think if I hear any more automated voices I will just eat my phone....

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I think if I hear any more automated voices I will just eat my phone.... [/quote]



Is that a Swedish speciality dish??

Anyone know any good psycho analysts??!

If one's analyst goes psycho, do they become a psycho analyst?

Should we warn Amber's patients?

Mother???? Mother????? (Visions of a shower curtain.......... )

You can top up your phone at cash machines these days- all you need is the mobile phone number.