katyjay
Aug 17 2007, 07:25 PM
Hello everyone
I'm just wondering, has anyone used the Thomann group to buy instruments?
They are doing a very good deal on something I'm interested in, but even with their reduction it's a lot of money, and I'd be interested in any feedback before I buy.
Public views or PMs welcome.
Thanks
Cheers
Katyjay
Dugazon
Aug 17 2007, 08:07 PM
Buy
I bought my E-Piano through them when I moved over. Cheaper than here, service is excellent, delivery fast and reliable ...
John Willett
Aug 21 2007, 02:11 PM
Thomann have a good reputation.
Things to bear in mind:-
- Your credit card is charged in the Sterling equivalent of the €uro price and may not be exactly the same as advertised (IE: bank charges and currency fluctuations).
- Electrical equipment comes with a Euro plug.
- Your guarantee is with Thomann in Germany (European Law says your guarantee is with the dealer).
John
SueHM
Aug 21 2007, 03:21 PM
Recently bought a piece of percussion kit from them and was very impressed with the service. I shopped around and they had the best price. Good communication from them by e mail and phone, text message when my item was dispatched. I changed my mind about what I wanted and they acted on my e mail, no hassles at all. Quick service, very impressive. I would definitely use them again.
Cairistiona
Aug 21 2007, 06:31 PM
We used them recently and had absolutely no problems. They were very considerate and didn't leave us 'in the dark' about anything. I'd definitely use them again

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