QUOTE(Celeste @ Jun 5 2011, 02:15 PM)

I really want my mum to do an OU course. She's been doing customer service professional exams, at NVQ level 4 I think, and getting upwards of 95% on them all(!) She's really enjoyed it, but has always believed that she wasn't clever because she didn't get beyond O levels at school. So proud of her at the moment.

Oh, yes, keep encouraging her. I was a 'non-achiever' at school. In spite of working hard, I was bottom of year exams at 9 yrs old, repeated results after being kept down that year!!! I was 'told' I wouldn't be taking the 11+ exam (obviously would affect the status of the school

) Needless to say, I also struggled with O Levels.
However, managed nursing exams, plus a specialist course, with a lot of hard work. Not too long before I was Ward Sister!!!
Then, after leaving nursing, went to college where we did assignments, not exams - got distinctions! Went on and got BSc (Hons) degree just a few years ago which I put down to not doing exams!!! I'm now OAP (just).
So, what I'm trying to say, just because school might not have been successful in terms of qualifications etc, the teaching and 'measurement' methods are vastly different nowadays, as you mum has probably discovered, hence doing so well with NVQ's. Well done her and, yes, she would probably do really well on an OU course.
Good luck
Cheers