Hi everyone,
We appreciate that exams and exam results are likely to be a popular topic at this time of year, as they are after every exam session.
However, the forums team have noticed that more and more frequently, examiners from ABRSM and other exam boards are now being named in discussion threads - on occasion, they may even be the subject of the discussion.
Whilst we've got no problem with the generic discussion of examiners, we'd ask you all please to refrain from naming individuals as part of these discussions. These forums are accessible to the public and read by a wide variety of people - including examiners. Please consider how you would feel if your character or daily work were being analysed or commented on in such a public fashion.
We welcome your feedback
ABRSM welcomes and encourages feedback that you may have on any aspect of our exams service - from making your application, to the exams centre, right through to receiving results. If you feel that you have any feedback that could help us to improve, you can send it directly to me (via email, Private Message or post) or address it to your local representative. You can find out who your representative is here:
UK Representatives = http://www.abrsm.org/?page=regions/uk/eng/reps.html
All other countries = http://www.abrsm.org/?page=exams/regs/inte...nukcentres.html
What to do if you have a complaint
If you have a complaint or would like to make an appeal regarding your exam, ABRSM has a formal procedure in place to ensure that these are dealt with promptly, professionally and objectively. The same should be true of other exam boards. I would encourage you to use this method and not the forums to register complaints as it allows us to formally record and proactively deal with any problems that may have arisen.
Further information on ABRSM's complaints, enquiries and appeals procedure can be found here - http://www.abrsm.org/?page=exams/regs/ukIr...complaints.html
However, to finish on a nicer topic - I hope that those of you awaiting exam results, achieve the result that you're hoping for. Congratulations to those of you who've taken an exam and passed this session. And a very Merry Christmas to all our forums users!
Best wishes
Christine
