They always estimate my bill (electricity) because they can't easily get at the meter. For the last X years, they've done a balancing invoice after the rare occasion when they've read it. This time, however, I've had a bill which has got millions of figures on it (I exaggerate, but only slightly) going back to last year and I just don't understand how they've arrived at the final figure. I've rung them, they completely lost me in the explanation, they said they would send a revised (simpler) bill, which I've now received, and it's exactly the same as the other one. Arrgghhhhhhhhhhhhhhh.
Why should I pay a bill where the workings-out are too complicated to understand
They've said they have to do it this way because of the fact the previous "readings" were estimates, but I've always had estimated bills with an periodic balance, and it's always been straightforward before.
Aarrggghhhhhhh Has anyone else had this from British Gas???