QUOTE(Minstrel @ Mar 31 2009, 09:07 AM)

I can't remember exactly but I think my Yita viola took just over a week to arrive from payment. They have a consignment tracking facility when you order so I was able to follow my viola's journey online. I didn't actually buy through ebay - I had set myself a budget and when I did not win either of the instruments I initially wanted through the auction I contacted Yita directly by email asking for a quote as there was not one matching the exact specification I wanted on ebay at the time. They were very easy to deal with directly and I actually got a lovely instrument for rather less than the auction prices I had bid up to. Doing it that way I got to chose the exact style and colour I wanted as well as the model and size. Check the currency that they quote you in - I didn't look properly and assumed the price they were quoting me was in sterling (which I would have been happy with) and it wasn't until later that I realised that they had quoted in US$, at a time when there were rather more dollars to the pound than at present so my viola worked out even cheaper than I had expected.
A few weeks ago I bought a T20 viola from Yita and my experience was like Minstrel's - I approached them directly and was offered a very good price (just emailed them via ebay). I also thought it was quite a good price for GBP only to find out it was in USdollars so it was a
great buy in the end!! They were really nice; friendly emails and quick turnaround although my viola got stuck in customs and took about ten days to arrive. (No problem with the viola - just some inexplicable holdup).
(Oh don't whatever you do, buy the 'student' outfit - I bought one to start with and the quality is terrible. Horrible and nearly unplayable, but they are made by a completely different bunch of people to their top quality workshop. Their top range though, the T20, really are excellent!)
They sent me photos of a red viola, then an 'antiqued' one neither of which I liked at all but the 'brown' one looked nice. When it arrived it was actually
very pretty and a lovely shade of honey-gold so I'm delighted with it. My father was an amateur luthier so he 'set up' the bridge and soundpost (which was down) for me. I've spoken to a violin shop and was quoted around £130 for a professional set-up which I will hopefully do this summer as there are some adjustments I would like that my father can't do for me. The bow was fine for me at this stage although the case is really cheaply made and I'll be replacing that soon I hope.
As for quality; my teacher thinks it's an instrument you'd pay almost three times as much to find anywhere else. It is new and green and will take time to 'play-in' but has every potential of being a rather lovely instrument. I want to play in amateur orchestras and take an exam or two (aiming for Grade 8 sometime in the next 20 years

) and I honestly don't believe I will need to change instrument: it will take me that far.
Here's a photo of my T20 'brown' viola

And here's a close up of the colour

Sorry Allan - I keep forgetting to take a photo of the back

Will do so soon!