QUOTE(Melody Amour @ Sep 2 2009, 09:38 PM)

My friends are saying I should try and keep going and leave when I get some other work, but then what about the little girl. It is hardly fair on her. I am after all No. 12.
It's the parents' responsibility, not yours, to worry about the effects that 12 babysitters may be having on their little girl. If the mother said that they "have" (not "had") 11 other babysitters, I would take that as meaning that they have a pool of babysitters, so that if one isn't available, they can call upon another one.
Why do your friends think you should keep going? They presumably know you better than we do on here, and know more about your circumstances.
QUOTE(Melody Amour @ Sep 2 2009, 09:38 PM)

I think I will see what happens with the contract and make a decision then. Am I being unreasonable? What would other people do?
I don't know what I would do, so I'll put forward some pros and cons...
In favour of continuing:
- This is business, not personal. It helps if you like your clients but if you're only going to do business with people you like, you're restricting the amount of business that you take on.
- When you first start a business, it's not uncommon to have to take whatever business comes your way until you get more established.
- Taking this business may lead to more business. For instance, you may be called upon to pick the child up from school/nursery one day (I'm not sure how old she is), which would enable you to meet other parents who may be interested in your services. Don't expect this mother to recommend you to her friends though - she's more likely to want to keep you available for herself.
- If there's the possibility of earning £300 a month from this business, that's not to be thrown away lightly.
- This may well be the first of many difficult clients. Learning how to deal with them and accommodate their personal idiosyncracies is all part of building up experience.
- What's the little girl like? Most of the time you'll be with her, not the parents. Is it worth putting up with the parents for the sake of a pleasurable time with the child?
Against continuing:
- They've bothered you quite a lot. If clients get to the stage where they drain your energy or sap your confidence, it's better that they go.
- Time spent with this family could be better employed on other business.
The fact that I've put more individual points in favour of continuing than against doesn't mean that I think you should continue - only you can decide whether your stress level in dealing with them outweighs all the other factors.
As far as the contract goes, I wouldn't do business without a contract either, although having said that, I can understand their reluctance in this instance because I think it's unusual for babysitters to have a contract. But nevertheless, if you're running this as a business, that's what you need to do. But contracts don't have to be set in stone - it's not uncommon for individual contracts to be negotiated. By using some creative thinking, and if you want to continue subject to contract, could you tailor a contract which both you and they would find acceptable?
Best of luck with your business, whatever you decide to do. And if you decide to carry on, at least for a short period, make sure that they agree in writing to replace your shoes if they go missing and to pay for a taxi home if you have to make your way home without them!