I've got a new pupil starting soon, and new pupil's parents have asked for references. This is the first time I've ever been asked for them, so am slightly flummoxed as to what to do. Obviously I need to check that any potential referee is happy to act as such (and will say nice things!), but do I get a full reference in writing from them? Pass their details to new pupil's parents so that they can follow it up? Anything else?
Thoughts, suggestions and experiences welcome.