QUOTE(agricola @ Jul 16 2012, 10:47 PM)
They phoned me to say I hadn't replied to an e-mail, so I visited the site and up-dated my details. I think it is reasonable for them to ask for an annual up-date otherwise their site gets cluttered up with out-of-date material. I never click on links from e-mails though, always go to the web site from my favourites list in case it's a scam.
Oh yes, I'm not against confirming details but the way the e-mail was worded it did read rather like spam (click this link to confirm your details etc.). I'm not sure whether simply visiting the site and updating your details would be the same as clicking to confirm them?