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Aaaaaaaaaggghh - The Scream Thread!


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#19906 Violin Hero

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Posted 13 June 2019 - 12:11

Credit card stopped due to fraudulent activity on our account. sad.png

Now we have to wait 7-10 days for new cards. We are not a family with multiple cards, so it is mega frustrating having to pay for everything in cash and to be inconvenienced because someone else is making fraudulent use of our card. angry.png

Hats off to the bank, though, for spotting the suspect activity.

From what I can tell the major banks are all really good at spotting dodgy activity. IN some case too good, I know a colleague who got his card stopped as the bank thought there was suspicious activity which was in fact all perfect legitimate. I think he sorted it out over the phone without a new card having to be sent.


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#19907 Hedgehog

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Posted 13 June 2019 - 12:21

Credit card stopped due to fraudulent activity on our account. sad.png

Now we have to wait 7-10 days for new cards. We are not a family with multiple cards, so it is mega frustrating having to pay for everything in cash and to be inconvenienced because someone else is making fraudulent use of our card. angry.png

Hats off to the bank, though, for spotting the suspect activity.

Sorry to hear this Misterioso - it can be very annoying. Yes - good thing the bank spotted it.


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#19908 Aquarelle

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Posted 13 June 2019 - 13:16

Misterioso I do hope you soon get that sorted. it's such an unsettling situation to be in, but as you say, at least the bank spotted it.

 

I have a moan about my bank; Our local branch is closed for "rennovation" which I suspect means "automisation" and even less personal service. We have been invited for several months to use the nearest branches - all of which are between a 20 to 40 minute drive away. I managed it once only to find myself having to queue for ages as this branch was now dealing with more people. They were also being "renovated" and were working in a sort of temporary hut!

Needless to say the renovations are all taking longer than estimated; I have been trying to pay in this term's cheques for a month but have never managed to get to any of the branches available. I have also found that the new little "bordereaux" we have to fill in when paying in cheques now has space for only 4 instead of 8 cheques and requires several new bits of information which of course have to written out twice as many times as you can only do half as many cheques on one bordereau.

 

I suspect this is to move us all to using computers and smartphones to do all our banking. So far this hasn't taken on in France as there are still to many zones not covered by internet; Even near  where I live there are some areas in the foothills of the Pyrenees where reception is unreliable. What a nice world it will be when we all do our shopping in automated shops and are banking in automated banks and have our medical consultations on line etc. There won't be any point in being human any more. Aaaaagghh!


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#19909 Hedgehog

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Posted 13 June 2019 - 14:01

Misterioso I do hope you soon get that sorted. it's such an unsettling situation to be in, but as you say, at least the bank spotted it.

 

I have a moan about my bank; Our local branch is closed for "rennovation" which I suspect means "automisation" and even less personal service. We have been invited for several months to use the nearest branches - all of which are between a 20 to 40 minute drive away. I managed it once only to find myself having to queue for ages as this branch was now dealing with more people. They were also being "renovated" and were working in a sort of temporary hut!

Needless to say the renovations are all taking longer than estimated; I have been trying to pay in this term's cheques for a month but have never managed to get to any of the branches available. I have also found that the new little "bordereaux" we have to fill in when paying in cheques now has space for only 4 instead of 8 cheques and requires several new bits of information which of course have to written out twice as many times as you can only do half as many cheques on one bordereau.

 

I suspect this is to move us all to using computers and smartphones to do all our banking. So far this hasn't taken on in France as there are still to many zones not covered by internet; Even near  where I live there are some areas in the foothills of the Pyrenees where reception is unreliable. What a nice world it will be when we all do our shopping in automated shops and are banking in automated banks and have our medical consultations on line etc. There won't be any point in being human any more. Aaaaagghh!

I have sympathy with the cheque situation Aquarelle.  For many years I have held out and required parents to give me cheques or cash, but about 6 months ago I succumbed after a degree of pressure from a parent who simply never paid unless I got stroppy.  Needless to say, the pupil has now left.  But I find myself having to spend time checking and double checking online to find out whether parents have paid.


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#19910 Misterioso

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Posted 13 June 2019 - 17:27

I have sympathy with the cheque situation Aquarelle.  For many years I have held out and required parents to give me cheques or cash, but about 6 months ago I succumbed after a degree of pressure from a parent who simply never paid unless I got stroppy.  Needless to say, the pupil has now left.  But I find myself having to spend time checking and double checking online to find out whether parents have paid.

 

Yes, exactly. I do find it helpful not to have to bother with cash-handling, finding change etc in lesson time, but there is always this downside. I find that even with standing orders, odd things can happen and they don't always come through as they should.

 

Sorry to hear about your position, Aquarelle - it's frustrating and time-consuming and, as you say, everything become more and more automated and robotic. 


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